Team
Roles: owner, admin and agent
Who can change what
- Agents answer chats, use saved replies, tag chats and transfer them, and can block spam visitors.
- Admins can also change websites and the widget, invite and remove agents, manage topics and departments, set goals, see the whole team's reports and login history, and unblock visitors.
- The owner can also invite admins, change anyone's role and remove admins. The owner can't be removed.
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