The chat bubble doesn't show

• The code isn't on the page. Open your website, right-click and choose View page source, then search for widget.js.
• Allowed websites is set, and this website isn't on the list. Add its address in Customize widget → Allowed websites.
• “Hide the chat when everyone is offline” is switched on and nobody on your team is online.
• “Hide the chat on phones” is switched on and you're looking on a phone.
• Your browser shows an old copy of the page. Reload it with Ctrl + F5 (Cmd + Shift + R on a Mac).

The website's card under Websites shows “Not installed yet” until the chat has loaded on a real website at least once.